About the role:
Role Overview
At Crisalix, we empower aesthetic clinics to grow through better patient experiences and optimized business strategies. As a Practice Growth & Optimization Manager, your mission is to help our partner clinics not just use Crisalix — but succeed because of it.
You’ll act as a strategic and consultative growth partner, working hands-on with aesthetic clinics to embed Crisalix into their workflow to boost conversions, enhance treatment plans, and improve patient experiences. By identifying key business gaps and aligning Crisalix tools with their specific goals, you’ll help clinics overcome barriers to growth, achieve their financial targets — and ultimately, take ownership of these improvements for long-term, independent success.
This role is 80% business consulting & ensuring implementation, 20% technology training.
We’re looking for someone with an entrepreneurial mindset who thrives on ownership and results. This is also a launchpad for leadership — you'll help shape Crisalix's clinic growth strategy and will have the opportunity to build and lead a team as we expand this function globally.
Key Responsibilities
Practice Growth & Business Optimization (80%)
Conduct deep-dive consultations to understand each clinic’s goals, challenges, and patient flow.
Help clinics refine their sales funnel—from lead generation to post-treatment follow-up with Crisalix.
Recommend and implement best practices for pricing strategies, consultation flow, treatment presentation, and patient communication with Crisalix.
Track clinic KPIs (conversion rates, treatment plan upgrade, average revenue per patient, etc.) and offer actionable insights.
Serve as a business coach for the clinic team, helping them develop a more strategic, results-oriented mindset.
Identify and execute upsell opportunities by aligning Crisalix’s additional services and features with clinic needs.
Act as a long-term strategic advisor to ensure continuous performance improvement.
Technology Enablement & Training (20%)
Partner with Customer Success and Marketing to onboard clinics onto the Crisalix platform.
Train doctors and staff to integrate Crisalix tools into consultations and patient communication workflows.
Provide ongoing support to ensure adoption and alignment with the clinic’s goals and strategy.
Our ideal candidate would have:
What You Bring
Experience in aesthetic clinic consulting, practice management & sales strategy, and patient journey optimization
Proven ability to grow or manage a business or team, with a clear ambition to build and lead a team in the near future
A strong commercial mindset with deep understanding of how aesthetic practices scale revenue and client satisfaction
Analytical thinking, with the ability to turn insights into actions and drive measurable outcomes
Tech-savviness and confidence in training and supporting digital tools (no coding needed)
Outstanding communication and relationship-building skills across all levels — from reception to surgeon
Languages: Fluent in English, Spanish, and Portuguese
Soft Skills That Set You Apart
Active listener – You ask smart questions, read between the lines, and uncover what really drives performance.
Clear communicator – You tailor your message for any audience and make complexity simple and actionable.
Persuasive with purpose – You influence through insight, not pressure — and guide clinics to make the right moves.
Empathetic & patient – You meet clinics where they are and support them step-by-step through change.
Natural coach – You empower others to grow and succeed with clarity, confidence, and encouragement.
Highly proactive & organized – You manage multiple clinics and projects with clarity and follow-through.
Entrepreneurial mindset – You think like an owner, continuously seeking smarter ways to scale success.
Why This Role Matters
This isn’t just a support role — it’s about building real partnerships that transform businesses. You’ll help aesthetic clinics unlock new levels of performance, patient satisfaction, and revenue using Crisalix’s industry-leading tools.
And as our clinic growth function scales, this role opens the door to future leadership opportunities — from leading regional teams to shaping global strategies. If you’re ready to make a measurable impact and grow into a leadership position, we want to hear from you.
About us
How could I look after any treatment?
At Crisalix, prior to any aesthetic or reconstructive procedure, we help doctors and educate patients by answering this fundamental question thanks to our state of the art online 3D visualization solutions. Our proprietary platform is used by patients, leading medical aesthetic brands and the most recognized healthcare professionals around the world throughout the full patient journey, establishing us as the market leader. With our unbeaten key improvements on the main medical and business metrics, we are delighted and proud to enhance the beauty journey of people around the world day after day.
Please look at our website: https://www.crisalix.com And please see our videos: Is an open secret :) We are the first company to:
We would love to get to know you! If you would like to know us too, please apply in English or send an email to jobs@crisalix.com
Is this role not an exact fit?
Sign up to keep in touch and we’ll let you know when we have new positions on our team. Crisalix is committed to equality of opportunity for all staff, and applications from all suitably qualified individuals are encouraged, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
